Urban Beauty + Wellness
Effective date: 22 August 2026
These Website Terms of Use (“Terms”) govern your access to and use of the Urban Beauty + Wellness website, including any content, functionality, booking links, forms, digital communications, products or services made available through it (“Website”).
By accessing, browsing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
In these Terms, “Urban Beauty + Wellness”, “we”, “us” and “our” means Urban Beauty + Wellness, ABN 84 095 241 179.
1. Acceptance of Terms
By accessing or using this Website, you confirm that you have read, understood and agree to these Terms and our Privacy Policy.
If you use the Website on behalf of another person, business or organisation, you confirm that you have authority to accept these Terms on their behalf.
You must be at least 18 years old to make a booking or purchase through this Website unless a parent or legal guardian provides consent and attends where required for the relevant service.
2. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Website, services, business practices or legal obligations.
The updated Terms will be published on this Website and will take effect from the date shown at the top of this page. By continuing to use the Website after changes are published, you accept the updated Terms.
3. Access to the Website
We aim to keep this Website available, accurate and functioning smoothly. However, we do not guarantee that access will always be uninterrupted, error-free, secure or available at all times.
We may, at any time and without notice:
- Modify, suspend, withdraw or restrict access to all or part of the Website
- Update, remove or change Website content, services, pricing, availability or functionality
- Carry out maintenance, repairs, security updates or technical changes
- Restrict access to users who breach these Terms or applicable law.
You are responsible for ensuring your device, internet connection, browser and software are suitable for accessing the Website.
4. Intellectual Property Rights
Unless otherwise stated, all content on this Website is owned by or licensed to Urban Beauty + Wellness. This includes, but is not limited to:
- Our business name, logo, branding, trade marks and visual identity
- Website design, layout, text, graphics, photographs, videos and social-media content
- Treatment descriptions, consultation material, forms, protocols, aftercare information and educational content
- Product information, service menus, pricing material and promotional content.
This content is protected by Australian and international intellectual-property laws, including copyright and trade-mark laws. You may view, download or print material from this Website for your own personal, non-commercial use only.
You must not copy, reproduce, distribute, publish, sell, adapt, alter, store, display, transmit, frame or exploit any Website content without our prior written permission.
5. Data Security
We take reasonable steps to protect the Website and information submitted through it. However, no website, internet connection, email system or data transmission can be guaranteed completely secure.
You are responsible for protecting your own device, internet connection, passwords and account details. Do not send highly sensitive medical, financial or personal information through unsecured channels.
Where you submit information through the Website, you do so at your own risk, subject to our obligations under applicable privacy laws. Please refer to our Privacy Policy for information about how we collect, use, hold and disclose personal and health information.
6. User Contributions
The Website may allow you to submit information, including booking details, enquiries, reviews, testimonials, feedback, comments, images or other content (“User Contributions”).
By providing User Contributions, you confirm that:
- The information is accurate, current and not misleading
- You own the content or have permission to provide it
- The content does not infringe another person’s rights, including copyright, privacy, confidentiality or trade-mark rights
- The content is not unlawful, defamatory, threatening, discriminatory, obscene, offensive or otherwise inappropriate
- You do not include another person’s personal or health information without their consent.
You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, publish and display your User Contributions for the purpose they were provided, such as responding to your enquiry, processing a booking or displaying a review. We will seek separate consent before using identifiable client photographs, testimonials or treatment results for marketing purposes.
We may remove or decline to publish User Contributions at our discretion.
7. Prohibited Uses
You must not use the Website:
- In any way that breaches Australian law, ACT law or another applicable law
- For any unlawful, fraudulent, deceptive or harmful purpose
- To submit false, inaccurate or misleading information
- To impersonate another person or misrepresent your identity or affiliation
- To send spam, unsolicited advertising, chain messages or other unauthorised communications
- To upload or transmit viruses, malware, ransomware, spyware, corrupted files or other harmful code
- To interfere with, disrupt, damage or gain unauthorised access to the Website, servers, networks, accounts or data
- To scrape, crawl, harvest, mine, copy or collect Website content or user data using automated means without our written permission
- To use our content, brand, photographs or treatment information for commercial purposes without written approval
- To post material that is abusive, discriminatory, harassing, threatening, defamatory, sexually explicit or otherwise inappropriate
- To make bookings using false details or on behalf of another person without authority.
8. Copyright Notices and Infringement
We respect intellectual-property rights and expect Website users to do the same. If you believe content on this Website infringes your copyright or other intellectual-property rights, please contact us in writing with:
- A description of the copyrighted work or right you believe has been infringed
- The location or URL of the allegedly infringing material
- A statement that you have a good-faith belief that use of the material is not authorised
- A statement that the information you have provided is accurate and that you are the copyright owner or authorised to act for them.
We will review valid notices and, where appropriate, remove or restrict access to material. While the United States Digital Millennium Copyright Act (DMCA) may be referred to in international copyright notices, this Website is operated in Australia and is primarily governed by Australian copyright law, including the Copyright Act 1968 (Cth).
9. Linking and Framing Limitations
You may link to our Website only in a fair and lawful way that does not damage our reputation, misrepresent an association, imply endorsement or take unfair advantage of our business. You must not:
- Create a link from a website that contains unlawful, misleading, offensive or inappropriate material
- Frame, mirror, embed or display any part of our Website within another website without written permission
- Use our logo, business name, trade marks or branding in a link without written approval
- Suggest that Urban Beauty + Wellness endorses, sponsors or is affiliated with you, your website, product or service unless we have agreed in writing.
We may withdraw linking permission at any time.
The Website may include links to third-party websites, services, booking platforms or social-media pages. Those links are provided for convenience only. We do not control, endorse or accept responsibility for the content, security, availability, privacy practices or services of third parties.
10. Privacy
Your privacy is important to us. Our collection, use, storage and disclosure of personal information and health information is explained in our Privacy Policy. By using the Website, submitting a form, making an enquiry or booking a service, you acknowledge that you have read our Privacy Policy.
11. Accuracy of Information
We make reasonable efforts to ensure that Website information is current and accurate. However, information may occasionally be incomplete, out of date, unavailable, contain errors or change without notice.
This includes information relating to treatment descriptions, suitability, expected results, ingredients, retail products, availability, prices, promotions, appointment times and aftercare.
Website information is general in nature and is not medical advice, diagnosis or a substitute for advice from a qualified medical practitioner. You should seek medical advice for medical conditions, persistent skin concerns, allergies, pregnancy-related questions, medication interactions, hair loss, infections or any health concern that may affect treatment suitability.
We may correct errors, update information or cancel an incorrectly displayed promotion, product or service at any time, to the extent permitted by law.
12. No Guarantee of Results
Individual treatment outcomes vary. Results can be affected by many factors, including your skin type, hair type, age, genetics, health, medical history, hormones, lifestyle, medications, sun exposure, home care, compliance with aftercare and the number and frequency of treatments.
Photographs, testimonials, before-and-after images, treatment descriptions and client experiences shown on the Website are illustrative only. They do not guarantee that you will achieve the same or a particular result.
All treatments are subject to consultation, assessment, contraindications, informed consent and suitability. We may recommend an alternative treatment, defer treatment or decline to provide a treatment where we consider it unsafe, unsuitable or outside our scope of practice.
Nothing on this Website promises, guarantees or represents a particular cosmetic, skin, hair, nail, lash, brow, wellness or treatment outcome.
13. Limitation of Liability
To the maximum extent permitted by law, Urban Beauty + Wellness excludes liability for loss, damage, cost or expense arising from or connected with:
- Your use of, or inability to use, the Website
- Reliance on Website information
- Website interruptions, errors, omissions, delays, viruses or technical faults
- Unauthorised access to, alteration of or loss of information transmitted through the Website
- Third-party websites, products, services, content or booking platforms linked to from the Website
- Any indirect, incidental, special, consequential or economic loss, including loss of profit, opportunity, data or goodwill.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law. Consumer guarantees apply to eligible goods and services, including guarantees that services will be supplied with due care and skill, be fit for a stated purpose, and be supplied within a reasonable time where no time is agreed.[consumer.gov][accc.gov]
Where permitted by law, and where a consumer guarantee applies to services not ordinarily acquired for personal, domestic or household use or consumption, our liability may be limited to supplying the services again or paying the cost of having the services supplied again.
14. Termination and Access Restriction
We may suspend, terminate or restrict your access to the Website, without notice, if we reasonably believe that you have:
- Breached these Terms
- Provided false, misleading or unauthorised information
- Used the Website unlawfully or in a way that may harm us, other users or third parties
- Attempted to compromise Website security, systems or data
- Infringed our intellectual-property rights or the rights of another person.
Termination or restriction of Website access does not affect rights, remedies or obligations that arose before termination.
15. Governing Law
These Terms are governed by the laws of the Australian Capital Territory and the Commonwealth of Australia. You submit to the exclusive jurisdiction of the courts of the Australian Capital Territory and courts entitled to hear appeals from them.
16. Contact Information
For questions, concerns, copyright notices or requests relating to these Terms, please contact:
Urban Beauty + Wellness
ABN: 84 095 241 179
Email: elke@urbanbeautywellness.com.au
Mobile: 0405 102 080
Address: 34/17 Thynne Street, Bruce ACT 2617
